Principle: A manufacturer is liable to pay compensation to a consumer for any harm or damage caused due to a defect in the product.
Factual Situation: X purchased a banian from Y & Co. Before rushing for an interview he wore the new banian. When he was called in for the interview his entire body was itching. Throughout the interview he was embarrassed as he was repeatedly scratching his body. After the interview he rushed to a dermatologist, who diagnosed it as dermatitis due to the presence of some chemical present in the banian. The Doctor brought to his attention a warning strip in the banian “Wash before use”. He obviously lost the job due to his clumsy behaviour at the interview. X sues Y & Co. for compensation.

What is the full form of MRP?

Appeal against the district forum can be done in . . . . . . .

Under . . . . . . . scheme any person can move to court of law in the interest of the society.

“Consumer has the right to present before the appropriate forum or authorities all those matters which effect his interests” this right of consumer is termed as right to be

Principle: A service provider is liable to his consumer for any deficiency in service under the Consumer Protection Act, 1986.
Facts: Mr. Frank is running a Restaurant on the Mumbai-Goa Highway. Johns, a foreign tourist on his way from Karnataka to Mumbai stopped at Mr. Frank’s Restaurant for dinner. The Restaurant was providing boarding facilities to its customers free of charges. After dinner, Johns decided to sleep for a while before resuming his journey. Johns slept due to exhaustion, but his sleep was disturbed because of the persistent attacks by bed bugs. Further, rashes also developed on his skin due to the bug bites. Johns moves the Consumer Forum for relief.
What are the chances of his success?

What is the limit of State Commission which is headed by a person of the level of High Court Judge established by the government in their respective states?

The complaint be in consumer with in . . . . . . . of cause occurred

As per section 2(1)(c) of Consumer Protection Act 1986, “complaint” means any allegation in writing made by a complain-rant that a trader or service provider has charged for the goods or service a price in excess of the price
(1) Fixed by or under any law for the time being in force
(2) Displayed on the goods or any package containing such goods
(3) Displayed on the price list exhibited by him
(4) Agreed between the parties;

Appeal against the national forum can be done in . . . . . . .

. . . . . . provides the adequate and accurate information about quality, quantity, purity, standard and the price of the goods and services.

The provision of the Consumer Protection Act shall be:

To charge fair prices from the customers is an example of

Every proceeding before the District Forum shall be deemed to be a judicial proceeding within the meaning of sections . . . . . . . . and of the Indian Code (45 of 1860).

The Supreme Court brought services provided by medical professionals within the ambit of Consumer Protection Act, 1986 in the case of:

Who among the following can file a complaint under the Consumer Protection Act, 1986?

As per Section 2(1)(c) of Consumer Protection Act 1986, ‘complaint’ means any allegation in writing made by a complainant that
(1) An unfair trade practice or a restrictive trade practice
(2) The goods/services bought/hired suffer from one or more defects/deficiency
(3) A trader or service provider has charged a price in excess of the price
(4) Goods/services which are hazardous or likely to be hazardous to life and safety of the public when used

. . . . . . . relief is available if the goods are adulterated and the manufacturer is still in practice of selling.

Any amount due from a person under an order made by a Consumer Forum, under the Consumer Protection Act, 1986, can be recovered by:

Which rights were seen by John F. Kennedy?

Which Section of the Consumer Protection Act 1986 states about ‘unfair trade practice’

Every member of the Consumer Disputes Redressal Commission holds office for a term of

The maximum age limit of a person who can be a member in state commission is

Ethics are concerned with right and . . . . . . .

Under this act, the minimum age of forum member of a district forum should be

An Appeal Against Order Passed under Section 27 of the Consumer Protection Act, 1986 by the National Commission lies in

Who among the following cannot file a complaint before the District Forum under Section 12 of the Consumer Protection Act?

Under Section 2(1)(f) of Consumer Protection Act, 1986, ‘defect’ is meant by any fault, imperfection or shortcomings in . . . . . . . in relation to the goods

Who shall be the Chairman of the Central Consumer Protection Council

As per Section 2(1)(a) of Consumer Protection Act 1986, ‘appropriate laboratory’ means a laboratory or organisation
(1) Recognised by the Central Government
(2) Recognised by a State Government
(3) Financed or aided by the Central Government or a State Government for carrying out analysis or test of any goods with a view to determining whether such goods suffer from any defects:

If a customer is not satisfied with the order of district forum. In how many days he/she can appeal to State Commission?

Every order made by the District Forum shall be signed by its

Which of the following forum can reappoint the same person as to its member

Within how many days the opposite party has to answer after they are informed about the complaint?

The redressal of consumer grievances, the consumer protection Act is a

Under the Consumer Protection Act, the rights of a consumer do not include to be

By which Amendment to the Consumer Protection Act, 1986 the services availed of by a person for any commercial purpose was excluded from the definition of Consumer?

Among the following which forum can reappoint the same person as its member

The number of official and non-official members in District Consumer Protection Council is prescribed by . . . . . . . .

Which of the following disputes cannot be raised before the Consumer Forum?

In case of aggrieved party is not satisfied, in how many days the party can appeal to the National Commission?

Six rights 1) right to safety, 2) right to be informed, 3) right to choose, 4) right to be heard, 5) right to seek redressal and 6) right to consumer education were first seen by . . . . . . .

In case any party is not satisfied with National Commission decision, in how many days the party can appeal to the Supreme Court?

What is the limitation period for filing a complaint under the Consumer Protection Act, 1986?

The maximum age national commission member should be

Under the Consumer Protection Act, 1986, the limitation period for filing a complaint in District Forum is

In which forum it is compulsory to 13. The maximum age limit of a person have a female member

. . . . . . . is related to the moral principles that should govern business activities.

State Commission hears the plea of customer’s product whose worth is Rs. 20 lakhto . . . . . . .

Who shall be the Chairman of the State Consumer Protection Councils

If the opposite party admits the claim the case will be decided by the forum on the basis of records available within . . . . . . months

The term of office for a member is . . . . . . year in all redress forum

As per section 2(1)(b) of Consumer Protection Act 1986, “complainant” means

The rights of consumers as per consumer protection Act does not include right to be

As per Consumer Protection Act 1986, ‘unfair trade practice’ includes
(1) Falsely represents that the goods/services are of a particular standard, quality or grade
(2) Falsely represents any re-built, second-hand, renovated, reconditioned or old goods as new goods
(3) Represents that the goods or services have sponsorship, approval, performance, characteristics, accessories, uses or benefits which such goods or services do not have

Thejurisdiction of a State Commission is

Who among the following cannot be a complainant under the Consumer Protection Act, 1986?

Which Section of the Consumer Protection Act 1986 states about ‘the Central Consumer Protection Council’.

District forum hears the plea of those customers whose product does not exceeds the value limit . . . . . . .

In which of the following case, the Supreme Court held that the public authority providing services or goods as per the definition under the Consumer Protection Act, 1986 must be held liable to pay adequate compensation to the consumer for harassment or mental agony or oppression caused to him for capricious exercise of power and the money could then be recovered from the erring public officials?

Under the Consumer Protection Act, 1986, a complaint has to be filed in Consumer Forum within

. . . . . . . provides the consumer must be assured whenever possible access to a variety of goods and services at competitive prices.

The Central Council shall convene at least . . . . . . . meeting in every year.

The total number of rights given to consumers as per consumer protection Act is

Redressal Agencies comes under which consumer protection act?

As per the judgment in the case of Indian Medical Association v. V. P. Shantha, which of the following statements is incorrect?

The consumer’s right to be informed about the true benefits of a product has led to specific proposals regarding

Which of the following are the objects of the Consumer Protection Councils
(1) The right to be protected against the marketing of goods and services which are hazardous to life and property
(2) The right to be informed about the quality, quantity, potency, purity, standard and price of goods or services so as to protect the consumer against unfair trade practices
(3) The right to seek redressal against unfair trade practices or restrictive trade practices or unscrupulous exploitation of consumers
(4) The right to consumer education:

Deffect under Consumer Protection Act 2019 means

In which of the forum there is compulsion that a female should be a member of the forum

Which of the following is not correct in relation to the Consumer Protection Act?

Which one of the following sections of Consumer Protection Act, 1986 defines the term ‘Consumer’?

Under the Consumer Protection Act, 1986, ‘Complaint’ means an allegation of:
(1) An unfair trade practice or a restrictive trade practice
(2) Defective goods
(3) Deficiency in service
(5) Charging a price in excess of the price agreed
Select the correct answer:

Consumer Protection Act is significant to

The Supreme Court in Indian Medical Association v. V. P. Shantha, (1995) 6 SCC 651, has held that:

Consumer disputes redressal agencies are working on three different levels. (1) National Commision, (2) State Commission (3)

Any appeal against a forum must be done in a higher forum within . . . . . . . days

Under the Consumer Protection Act, 1986, “service” include service of any description which is made available to a potential user:

. . . . . . . is he most effective and economical system for quick redressal of the public grievances.

How many non-official members can be nominated by the Central Government to the State Consumer Protection Council.

State which of the following statements is correct about the Consumer Protection Act, 1986?
(1) The provisions of the act are in addition to any other law in force
(2) The Act is special legislation with respect to consumer disputes
(3) The provisions of the Act are in addition to and are not in derogation of any other law in force
(4) The provisions of the act bar jurisdiction of other courts

A gas distributor insisted his customer to buy gas stove from him as a condition to give gas connection. It is held to be:
1. Unfair Trade Practice as there is a compulsion.
2. Restrictive Trade Practice as it amounts to a tying clause.
3. Unfair Trade Practice as the condition insists on purchasing something against the wishes of the customer.
Select the correct answer using the given below:

Which of the following statement is correct in relation to Consumer Courts?

As per section 2(1)(nnn) of Consumer Protection Act 1986, ‘restrictive trade practice’ include
(1) Delay beyond the period agreed to by a trader in supply of goods or in providing the services which has led to rise in the price
(2) Any trade practice which requires a consumer to buy, hire or avail of any goods or services as condition precedent to buying, hiring or availing of other goods or services:

. . . . . . . Provides separate definitions of consumer for the purpose of goods and service.

Which of the following statements are correct in relation to ‘administrative control’ of forums and commission under Section 24-B of the Consumer Protection Act, 1986?
(1) National Commission shall have administrative control over all State Commissions.
(2) National Commission shall call for the periodical return of ‘pendency of cases’ before the State Commissions.
(3) State Commission shall have administrative control over all district forums.
(4) State Commission can issue instructions to district forums to furnish English translation of judgements written in any language.
Choose the correct answer from the given below:

When the seller manipulates the price, it is known as

The Consumer protection act 1986 enacted in

If the customers are not satisfied the business will not be in the position to generate . . . . . . . .

The President of the State CDRC shall be a person who is or has been a

. . . . . . . . provides a fair settlement of genuine grievances relating to the performance, grade, quality, etc. of goods and services.

Which one of the following is known as Consumer Disputes Redressal Agency?

. . . . . . . provides the consumer to approach the government and public bodies when decisions and policies are made, which can hamper consumer interests.

A’ wants to file a complaint under Consumer Protection Act 1986 against ‘B’ for selling defective car worth Rs. 19 lakhs. Where should ‘A’ file the complaint?

An appeal against an order made by the National Consumer Disputes Redressal Commission lies to:

. . . . . . . . . is the safety measurement protection of consumer from unscrupulous and unethical malpractices by the business and to provide them speedy redressal of their grievances.

Spurious goods under the provisions of the Consumer Protection Act, 1988 imply

In case of death of a consumer who can prefer compliant under Section 2(1)(b) of Consumer Protection Act 1986

As per section 2(1)(j) of Consumer Protection Act 1986, ‘manufacturer’ means a person who
(1) Makes or manufactures any goods or part thereof
(2) Does not make or manufacture any goods but assembles parts thereof made or manufactured by others
(3) Puts or causes to be put his own mark on any goods made or manufactured by any other manufacture:

What is the period of limitation to file a complaint before the Consumer Dispute Redressal Agencies?